Terms of use

Last updated 2026-11-11

These terms apply when you use the MIRA service (the “Service”), provided by MIRA BUILDING INVENTORY TECHNOLOGY AB, reg. no. 559477-7939 (“MIRA”, “we”). By creating an account or using the Service you accept these terms.

If your organisation has a written agreement with MIRA, that agreement takes precedence over these terms where they differ.

1. Account

  • Give accurate details when you create the account and keep them up to date.
  • The account is personal and must not be shared with anyone else.
  • You are responsible for protecting your email and passkeys and for what is done with your account.
  • Tell us immediately if you suspect someone else has accessed your account.
  • We may require new accounts to be approved before they can be used.

2. Customer data

You, or the organisation you work for, own the data and files added to the Service (“Customer Data”). MIRA may process Customer Data only to provide, protect and support the Service and according to the customer’s instructions. We do not use Customer Data to train AI models. Data that has been anonymised and aggregated, so that it cannot be linked to a person, a customer or a project, may be used for statistics and to develop the Service.

We process personal data in Customer Data as a processor under a data processing agreement with the customer. How we process other personal data is described in our privacy policy.

Customer Data can be exported at any time. When the customer contract ends, Customer Data is deleted within 30 days and disappears from backups within 8 weeks, unless the contract sets a different period, for example for delivered reports that the client must be able to reach.

3. Acceptable use

You must not:

  • use the Service in breach of the law or the rights of others;
  • upload material you have no right to share, or sensitive personal data that the inventory does not need;
  • try to access accounts, projects or data you have not been given access to;
  • test, scan or bypass the Service’s security without our written approval;
  • overload the Service, spread malicious code or retrieve data automatically beyond normal use;
  • decompile the Service or resell access to it without an agreement with us.

If you have found a security vulnerability, please report it to security@miratechnology.eu.

4. Property details

Properties are shared by all users of the Service. When you claim a property or change its details, you confirm that the details are accurate. The change is stored with who made it and which version of these terms applied. False claims may lead to the account being suspended.

5. Availability

We work to keep the Service available and working well, but it is provided as is, without guaranteed availability or service levels, unless agreed otherwise in writing. The Service may be temporarily unavailable during maintenance or disruptions. We may change and develop the Service’s features.

6. Intellectual property

MIRA owns all rights to the Service, its software and design. You get a non-exclusive right to use the Service while your account, or your organisation’s agreement, is in force. The right cannot be transferred.

7. Fees

Fees and payment terms are set out in the agreement with your organisation.

8. Limitation of liability

The Service is a tool for documenting and compiling inventories. You and your organisation are responsible for the data entered, for the assessments and conclusions in inventories and reports, and for meeting the requirements that apply to the assignment.

MIRA is liable for direct loss only. MIRA is not liable for indirect or consequential loss, such as loss of profit, loss of production, delays in a construction project or third-party claims.

MIRA’s total liability during a contract period is limited to an amount equal to three months’ fees for the Service under your organisation’s agreement. Where no fee has been agreed, liability is limited to SEK 10,000.

MIRA is not liable for delay or failure caused by circumstances beyond its control, such as outages at providers of power, network or cloud services, decisions by authorities, or cyber attacks that reasonable measures could not have prevented.

These limitations do not apply in cases of intent or gross negligence, or where mandatory law provides otherwise. If your organisation has a written agreement with MIRA, its liability terms take precedence over this section.

Claims must be made in writing within six months of when the loss was discovered or should have been discovered.

9. Suspension and termination

We may suspend an account that breaches these terms or poses a security risk. You can stop using the Service at any time and request deletion of your account.

10. Changes to these terms

We may change these terms. The date at the top shows the current version. For material changes we notify you in advance by email or in the Service. If you keep using the Service after a change takes effect, the new terms apply.

11. Governing law and disputes

These terms are governed by Swedish law. Disputes are settled by the Swedish general courts, with the Gothenburg District Court (Göteborgs tingsrätt) as the court of first instance.

12. Contact

MIRA BUILDING INVENTORY TECHNOLOGY AB, Läraregatan 3, 412 92 Gothenburg, Sweden, info@miratechnology.eu.